Room rates include meals and beverages at onsite restaurants and bars. We all enjoyed the evening restaurant Mayan menu. Also- tho expensive - the couples massage is a wonderful experience! Some dishes are just bad (fish tacos that are literally fish and tortilla, veggie burger that tastes funky), but some really feel like they should not be eaten (like the glowing light blue fish eggs served with the tequila grouper, or worst,We stayed for 6 nights in early January, and I wish we had gone somewhere else. Angel, Ananias, Jorge, Marco, Erbe, and Alejandra were all wonderful to name a few. I will mention some cons: there isnt much shade on the beach and it is NOT a fabulous beach to walk miles on! Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Absolutely amazing stay in the peaceful area. Open for Check-in: I am very picky with room cleaning, and it was perfect. Be assured that we will work to improve it.On the other hand I am glad to read that you enjoyed our amazing facilities and I really hope that in the future you can give us the opportunity to prove that all the improvements are effective.Sincerely,Javier Estvez General Manager. Those two ladies are pros! Give it another couple of months and this property will be a full 5 star. An elegant and charming atmosphere, Cuzamil offers you its innovative menu with international dishes of signature cuisine. The own beach is 13 minutes' walk away. If you have it in your budget, I do suggest stepping up the Classic Balcony room upgrade. They have plenty of lounge chairs on the beach, but not enough umbrellas. We will suggest the perfect wine for you to complement your culinary experience while marveling at the sunset from our terrace, Just steps from our main pool, it is the perfect place to relax with an outdoor lunch and a refreshing drink. Thank you for commenting on the great service you received from our team. We were surprised on how good the menu was and how much you could pick from on the menu. Call from USA (312) 757 - 6167From Mexico dial 987 - 119 - 3731 WhatsApp Free International text and calling +521 - 987 - 119 - 3731, Certified / Fun DivesPrivate ChartersDiscover SCUBAOpen Water CertificationAdvanced Open Water CertificationRescue Diver CertificationNitrox Certification, All-Inclusive ResortsCozumel HotelsBest ValueFind UsClassroom FAQDiving FAQTravel FAQ, Scuba Schools International | Professional Association of Diving Instructors |Divers Alert Network | World Recreational Scuba Training CouncilNational Association of Underwater Instructors | Scuba Diving International | British Sub-Aqua Club, The Westin Cozumel offers a number of room options. . . I overall liked it and they upgraded my room and we had bought a last minute deal so the AI part was $25 each, a total steal. Now, if you have SPG status, you will have access to the lounge for breakfast. They have a ceiling fan that gives a nice breeze as well. Hotel Reservation Network | 2023 The beachfront location is tough to beat as a dining location. Taxes and fees that are shown are estimates only. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Probably the best we have had in Mexico- kudos to the chefs! View Hotel . I had to clap for him at the end. See all. Claim your listing for free to respond to reviews, update your profile and much more. Highly recommend. Just sayin' based on reading some reviews. Do not drink the tap water. Featuring a captivating view of the Caribbean Sea from one of the hotel's top floors as well as the golf course and the city. Were checking available properties nearby. The accommodation is located 5 km from the centre of Cozumel and a couple of minutes' drive from the local history Museum of Cozumel. Restaurante Gaviotas restaurant is an ideal place for enjoying contemporary cuisine. Please complete all fields. The Westin Cozumel overlooks the Caribbean Sea from the northwestern area of our paradisiacal island. Also, there is a mini-fridge-bar, coffee and tea making equipment as well as a personal safe and an electronic key card provided. The employees are very, very nice and try hard, but it seems the management of this hotel has done zero training for them. Were checking available properties nearby. The breakfast was superb, there are more choices than you could ever eat. 725 opiniones. Norte N 280 Entre 4Ta Y 6Ta Col. Centro, Cozumel, Mexico, 16501 Snow Road, Brook Park, United States, 451 Clyde Fant Parkway, Shreveport, United States, 909 North Thompson Lane Bldg A, Murfreesboro, United States, 711 Post Street, San Francisco, United States. This hotel is set very close to the water. Dinner was good-- most things are grilled at this restaurant. We can also host meetings and special events in Cozumel, such as destination weddings. Hotel Villas Colibri Suites & Bungalows 3 stars, Cozumel, Resort Viceroy - Luxury (adults Only) 5 stars, Riviera Maya, Hotel Wyndham Garden 4 stars, Playa del Carmen, Hotel Suites Costa Blanca 3 stars, Cancun, Hotel Costa Del Mar 4 stars, Playa del Carmen, Hotel Wyndham Grand & Villas 5 stars, Cancun, Aparthotel Blue Palms By Kamuvan 3 stars, Playa del Carmen, Hotel Krystal Urban Centro 4 stars, Cancun. When you are diving with Salty Endeavors all we ask you to do is show up on schedule. Warm regards! Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. It was really hard to find someone to attend the lobby baror to have something served at the pool. I just booked the all inclusive option here. As noted previously, all rooms come standard with an ocean view, so really this is a fantastic entry-level room. It's buffet style and they also have an omelette bar. We recommend booking a free cancellation option in case your travel plans need to change. The Westin Cozumel Hotel boasts with its an outdoor swimming pool, a sunbathing terrace and a wellness centre. Hotel Reservation Network | 2023 Choose from a variety of fresh deli items, produce, meats and everyday staples, as well as a selection of wine, adult beverages and more. Everything was perfect, had an amazing stay. Excellent hire for Westin HR and do not allow yourself to loose such person. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This is a super special snorkeling spot and I hope it stays that way for years and years to come. Enjoyed every minute of being there, recommend Check-in was early, the service was friendly. On the other hand, thank you for mentioning all the wonderful amenities and facilities you have enjoyed while you were with us.We are hoping to see you back very soon.Yours fairthfully,Javier Estevez, General Manager. The Westin Cozumel is conveniently located near our harbor, near the golf course, and a short drive from downtown San Miguel. Please see our partners for more details. Business travellers will have access to a business centre provided on site. This is a lovely hotel!!! We stayed on the 15th floor and had an amazing view of the ocean. Thank you for staying with us and I hope you will give us another opportunity to serve you.Sincerely,Javier Estvez General Manager. Does The Westin Cozumel offer any business services? Which room amenities are available at The Westin Cozumel? The staff was lovely. Cookie Settings | I loved the hotel, it was hip new and fairly clean with unbeatable location next to the ocean. Yes, The Westin Cozumel offers airport transportation for guests. Please enter alternative dates. The Westin Cozumel: Beautiful views, great snorkeling and a wonderful location! Pool was clean. Tripadvisor performs checks on reviews. Thoroughly enjoyed this place, it was spotless and had great staff and rooms. The people staying next to us were just as stunned and pleased. Greattttt place to unwind and eat food that is FABULOUS. Destination fee $1.30 per room / night PROS: *Hotel- very nice. Rent a car and explore the island! To use our mobile site, please enable JavaScript. Finally, you have the top-floor suites. Room service. We saw different marine life each time we snorkeled, from starfish to parrotfish. Three levels are offered Junior Suite (882 square feet), Suite (1130 square feet), and Master Suite (1313 square feet). Similar to all the northern properties, snorkeling is very enjoyable right along the coast line. Now that is a vacation! Beautiful balcony with a FABULOUS view but 2 crappy little chairs! THIS ADVERTISING MATERIAL IS BEING USED FOR THE PURPOSE OF SOLICITING SALES OF TIMESHARE INTERESTS. The restaurant was good here, I had tasty dishes. Unfortunately, this hotel has not trained its staff and they are not capable of serving guests in any facet of the operation. Right above the water. Dial Service Express. other guests) *Outside bellman- wonderful! If I had known about it ahead of time I would have left the property for that time, and gone into town. You will be subject to the third partys terms and conditions and privacy policy. The other restaurant is called Cuazmil. A few other room upgrade options are available at The Westin Cozumel. Please know that we care about your feedback and we will be sharing your comments with the department in charge for improvement. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Be careful to not step on the coral. The Sky Lounge was such a relaxing adult area with a bar, pool, and food, thanks to Eduardo, Leo, and Massiel at the Sky Lounge, they made us so many interesting drinks that you just had to take pictures and video of, like the jellyfish and the brain damage shots, they're the definition of awesome bartenders. Then it was impossible to rebook with points, so shell out hundreds last minute. I witnessed several people with water shoes stepping all over the coral in the water. They sent it late and incomplete. Other resorts had more sandy beaches full of murky water and seaweed, so having such amazing snorkeling right in front of our resort was a plus! Yes, pets are typically allowed, but it's always best to call ahead to confirm. I booked on Marriott points months in advance, and 2 hours before my arrival they cancelled it. 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