(Remember that checked baggage might not be accessible at all times.) For the safety of all concerned, the Captain shall make the final determination regarding whether or not it is advisable to provide assistance to guests with mobility limitations or to carry their mobility assistance device (e.g., wheelchair, scooter, walker, etc. All mail is subject to local postal office procedures and rates in the port mailed. Travelers should be cautioned that only the following may be safe to drink: hot brewed beverages, such as tea and coffee, made with boiled water; or canned or bottled beverages, including water, carbonated mineral water and soft drinks. In order to coordinate transfers and luggage handling with post- cruise arrangements, a disembarkation form will be distributed to guests for whom we have no disembarkation information or guests for whom we have no flight schedule. Electronic cigarettes may be vaped in staterooms. In order to make returning home as smooth and easy as possible, please take note of the following tips. Mask Policy
Arriving by Air: Holland America Line representatives will be stationedin the airport baggage claim area or outside the customs area (depending on local customs regulations), to greet guests and assist those who are eligible to be transferred to the pier. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. Download the app before your cruise, log in, and immediately start using Navigator. Besides this smoking is very bad for your health! The Luggage Direct Service is the most relaxing and hassle free disembarkation Holland America Line offers. If for some reason you have not completed your Online Check-in process at least 3 days prior to departure, you will still be able to print your Express Docs, including the boarding pass, up to the departure date. To learn more and apply for the Holland America Line Rewards Visa Card,please visit hollandamericavisa.com. Avoid lines at the airport with boarding pass in hand and no luggage to check you can proceed directly to Security. Please do not place your baggage over the emergency floor lighting. both aerobic and strength-training equipment. Our knowledgeable specialists will gladly answer all your questions and are dedicated to providing you with excellent service. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. Please Note: Persons in possession of illegal drugs are subject to immediate disembarkation and reporting to law enforcementauthorities. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Thank You. What are the rules on vaping on New Statendam? Choose from a wedding on board one of our ships or at a land destination. Registration is free and there is no obligation to bid. OOSTERDAM's Australia-New Zealand 2021-2022 program , WESTERDAM's South America 2021-2022 program, and ZUIDERDAM's Caribbean-Mediterranean 2021 programs were also canceled. This surely has to be an error. Guests using oxygen cylinders orundergoing hemo dialysis are permitted on voyages with standard protocols. Pack shoes on top of other contentsin your baggage to expedite the screening process. For safety reasons, Holland America Line has also devised recommended size guidelines for the electric mobility equipment used on our ships. Wine purchased during company-sponsored shore excursions that visit local wineries are exempt from the on-board corkage fee (offer limited to one bottle of wine per person). With very limited exceptions (such as some Panama Canal cruises),U.S. law prohibits persons from beginning their cruise in oneU.S. port and ending it in a different U.S. port. I hope I am reading recent views of the Rotterdam that smoking is back in the casino and on verandah decks as wrong. Some guests with limited mobility may find it difficult to embark or disembark the ship at certain times while at dock or while tendering due to steep gangways and steps,particularly during low or high tide. E-cigarettes are allowed in designated smoking areas, as well as inside passenger staterooms (but not on balconies). As a cancer survivor, I too have been subject to the miseries of attempting to sit on my verandah in clouds of cigarette smoke from extremely inconsiderate guests. Assistance is only available once embarkation has begun, typically not before 11:30 a.m. For disembarkation procedures, please contact Guest Services once on board to advise them of your need for assistance. For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. railings, buttons, door handles, countertops, faucets, etc. Please contact Guest Services for more details. The final amount billed may take up to 24-hours following disembarkation. The Casino is not open in port and certain restricted waters and you must be 18 or over to play. its most convenient for you, 24/7. The numbers are for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. All other questions and concerns regarding air arrangements should be directed to your travel advisor. With the exception of e-cigarettes, passengers found to be smoking in their cabins or on their balconies will be charged a $250 penalty fee, per day. Cash deposits can be made on the last day of the cruise. Save my name, email, and website in this browser for the next time I comment. As a non smoker i have found at times unbearable sitting out on balcony because of your next door neighbours are smoking,one cruise they were either side,so you cant appreciate the joy of having your own balcony. This includes wearing face masks before being seated in all dining venues and Lido Market, whiledancing in public lounges and outdoors if in large gatherings and physical distancing cannot bemaintained. Avoid lines at disembarkation as you are invited to be the first to disembark, No need to locate your luggage or wait for a porters assistance in the terminal. By taking the handling of your luggage out of the equation you will proceed much quicker through the check-in process and save a considerable amount of time. To meet this requirement, we must have the necessary information in our records at least 90 minutes prior to departure. For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. At Holland America Line, cruising is our passion. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. Here are just a few of our environmental efforts: Just as when ashore, water conservation is an important environmental initiative. locations will accept major credit cards, and some will accept U.S. dollars. Registering Your Valuables: We strongly recommend that you register your valuables with Customs before leaving home. Casino (designated nights, active players only) For complete details on plans and full terms and conditions, please visit www.att.com/cruiseships. Plan to be at the airline counter at least two hours before flight time for domestic flights and three hours before flight time for international flights. I have just read this disturbing thread about smoking onboard and have sent a cancellation note to the TA. Note: Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. Vaccination requirements change frequently. There are high-risk destinations such as developing countries of Latin America, Africa, the Middle East and Asia, where chlorinated tap water is not available or where hygiene and sanitation are poor. I get just as annoyed with some perfume that is dumped on i dont see a section for that. Most people who smoke on a cruise are not gonna spend the day just hanging on the balcony smoking. Ability to enjoy your final hours in port at your leisure without having to stand in line at the airport. Any amount in excess of this allowance will be not be allowed onboard. Guests who wait to check in at the terminal risk being unable to sail even if they arrive at the terminal beforethe vessel leaves. Another feature that we greatly appreciated was Holland America's Navigator, an internet-based application that allows passengers to see daily scheduled events at a glance, book dinner. No-host mini-bars can be found in every stateroom onboard Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam and Zuiderdam and in the verandah stateroom category and higher for all other ships. Oak Room (Noordam only, including cigar and pipe smoking) Immigration Questionnaire & Online Check-In: Each individual guest is required to complete the questionnaire in Online Check-In to obtain Express Docs. Download the app before your cruise, log in, and immediately start using Navigator. Stateroom: Your stateroom is furnished with a ship-to-shore telephone which enables you to easily call anywhere in the world, 24 hours a day (inquire with Guest Services for the latest pricing). Teens Program (ages 13 17): There are no registration or sign in/out procedures for teen programming. PERSONAL TRAVEL IDENTIFICATION REQUIREMENTS. If they continue to allow smoking in some of the public rooms (casino, etc.) Come now, to I get to stop this? For information concerning airline delays, please see the Arrival Advice / Airline Delays section below. For our senior cruise couple, the cruise fare with fees and taxes is $2,628 for both travelers. Medication: Your prescription medication should be kept close at hand in your purse or carry-on bag rather than in your checked baggage. We seek, to the extent feasible, to accommodate guests with disabilities. The date range used is invalid. I would like to see ALL smoking banned on ALL ships (on ALL cruise lines) except for one area on the upper public decksno more puffing away inside in public areas, lounges and definitely not on the verandahs. *All restaurants onboard will be open with some temporary modifications to Open Dining and Classic Pre-Set Dining times due to the current health and safety protocols. An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. Every ship has a team of experienced doctors and nurses trained to manage a broad range of medical conditions, including COVID-19. Any excess deposit will be refunded to you at the end of the cruise. Please note that this is a U.S. government regulation over which Holland America Line has no control. Guests should always travel with appropriate clothing and mosquito repellent with DEET or Picaridin to reduce the risk of mosquito bites. Holland America Line is not able to provide complimentary wheelchair assistance other than for the purposes listed above. Additional highlights include: Internet stations, travel-related crossword puzzles and large jigsaw puzzle tables. Our ships are as environmentally sound as they are beautiful. i feel the smoking ban should extend to entire ship cause pride of rotterdam and Hull on P+0 ferries to rotterdam already have smoking Banned from entire ship there no smoking areas inside of public areas i think HAL needs research it. We invite and encourage all of our guests to assist us as we work to protect the environment, both on board and while ashore. Bring your travel and health insurance information and have it handy at all times. The time to reserve your desired stateroom, suite and dining preference is now. Requests will be confirmed or waitlisted at the time of booking. All rights reserved. Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. HAL, are you listening to your guests? A gamut of games from sizzling slots with hugeprogressive jackpots to a parade of poker games is there for your enjoyment. Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. Also, you will need your ship card when you disembark. Simply register through Holland America Line Navigator, select Paid Internet and choose between a Voyage and a Daily plan. The smell travels into the entertainment area. Thank-you Holland America I have recently booked a cruise April 2, 2016 on the Holland Westerdam Encircle 30-Day Hawaii -Tahiti Cruise,and I would like to say Thank-you for Not banning,or changing the smoking-policy on private balconies!. If you require the regular use of a wheelchair, we recommend that you bring your own wheelchair with you. Our As You Wish dining lets you select the venue and style thatsuits you. Up to US$300 shore excursion credit (based on . Residents of all other countries should contact the nearest representative embassy or consulate for proper information. For streaming sites and apps, such as YouTube, Skype and Vimeo, choose the Premium plan. Guests with pre- or post-cruise hotel packages may want to bring converters and/or adapters for their hotel stay. The Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. I am not a smoker, but I feel that a park going smoke free is completely unnecessary. I agree with both sides as a smoker who has been a 8 cruises with Royal I am looking for a cruise line that allows smoking on balconies. in good faith I compliment you on your stand. Holland America Cruises December 2022 Save up to 75% on Holland America cruises Holland America Line has been in business since 1873. If we do not have your information by this deadline, you will be unable to sail. You will need to provide health certificate documentation for the animal in your ports of call. Ship Identification Card: Upon completion of check-in you will receive a ship identification card. Teens: Mocktail Parties, karaoke contests, trivia contests, jewelry designs, video games, staff vs. teens volleyball tournaments; together with themed events Face Your Fears, Casino Games for Prizes and TV Game Show Night allow teens 13 - 17 to attend events in a relaxed environment allowing them to comfortably make friends while having fun. But there are a few exceptions! There is a space on the tag for you to print the following information; Name, Stateroom Number, and Sailing Date. Holland America Smoking Policy. In practice, this means that guests' daily Crew Appreciation fee will change from $15.50 to $16 for those staying in Inside, Ocean View, Lanai, and Verandah staterooms and from $17 to $17.50 for those . Please Note: Firearms, explosives, fireworks, other weapons and knives or sharp blades over two and half inches long and illegal drugs of any kind are prohibited without exception. Make your wedding dreams a reality. The Lido with fresh, cooked-to-order specialties for breakfast and lunch. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. During one of the busiest times of the year for the cruise industry, the companies measures are certainly understandable. Religious services may not be able to be held on embarkation/disembarkation day. There is no kosher kitchenon board, nor do we have kosher dishes, utensils, pots or pans on the ship. . Smoking E-cigarettes and vaping devices is permitted in designated areas, as well as inside passenger staterooms . Here we compare this to a more comprehensive travel insurance policy priced at $196 for both travelers. We have a verandah room on a mediterrainean cruise booked, but I am at the point of cancelling it!! Bear in mind that the screening process for any point of embarkation is similar to that at an airport. This leaves me to deal with people who start drinking from the minute they wake in the morning until they pass out at night!! All cruise ships allow smoking in certain areas, which are typically designated in outdoor smoking zones and sometimes in casinos, nightclubs, cigar lounges and cabin. Thanks for the update on the smoking in the casino on the NS. Im a non drinker, but cruiselines across the globe encourage drinking of alcohol. My husband and I have been cruising for many years and were about to book our first cruise on HAL for June 5-17, 2012. To learn more about Holland America cruises or receive a quote for an upcoming voyage, please call 0800 008 6677. Hotel to ship transfer details will be available in your Hotel Welcome Letter provided upon check-in at your hotel. Holland America Line offers a limited number of staterooms designed to be wheelchair- and scooter-accessible. Extension cords (without surge protectors) are allowed on board when used with proper caution. Please Note: For security reasons, baggage without tags or owner identification may not be loaded on the ship. If you use a personal email provider, make sure to bring your user id and password and email recipient addresses with you. Do any Holland America ships have enclosed casinos? I am so tired of hearing non smokers over react to smoking on verandas as the breeze blows the smoke out to sea. With just a few days to go before Christmas, it is starting to look as though all major cruise lines are making amendments to their protocols. What will you do today? On my last HAL cruise, a 10-night over Christmas and New Years, we had these 7 menus, plus special menus for Christmas Eve . We'll send you a weekly newsletter to your inbox. Inform your bank or credit card company that you are traveling abroad to avoid any challenges with using your credit card on the cruise. This requirement does not apply to U.S. or Canadian citizens. Tweens Program (ages 7 12): Tweens ages 7 - 12 years old have a sign in and out policy. All non-smoking cabins; Category B. There is NO WAY I will allow myself to be stunk out by inconsiderate smokers. HAL should move with the rest of the industry to ban smoking on stateroom balconies. verboden heeft, nu zijn ze vromer als de Paus. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. These are the ms Noordam, ms Westerdam, ms Oosterdam, ms Zaandam, and the ms Volendam. As is already the case, cigar and pipe smoking is not allowed inside. All staterooms and public areas are frequently and thoroughly sanitized with medical-grade disinfectant proven to kill coronaviruses. Makes u wonderand then there is always people who toss their smokes overboard from their verandahputting the rest of us in great danger. : At some point in your travels you may experience an emergency. Please Note:For safety reasons, travel irons, and electric water heaters/kettles may not be used in your stateroom. For this reason, Holland America Line has size and weight guidelines for scooters. Please note that this is a U.S. government regulation over which Holland America Line has no control. many ports taxi lines can be long and distances to private transportation can be lengthy. Please note that minimum age for guests using the fitness center is 16. at savings of 20-60% below U.S. prices. Public Health Epidemiologist - Opioids. I just came back from a cruise on RC and paid for a veranda mostly for the purpose of having a cigarette with my morning coffee and enjoying the view. For questions about your service or about billing, please contact your home network customer service. We have gone to great lengths to remove hazardous chemicals from our operations including dry cleaning, medical and photographic chemicals, and cleaning supplies. Rather than in your stateroom this disturbing thread about smoking onboard and have sent a Cancellation to! Rest of US in great danger, cooked-to-order specialties for breakfast and lunch lighting..., please visit www.att.com/cruiseships questions about your service or about billing, please call 0800 008 6677 mediterrainean cruise,...: your prescription medication should be kept close at hand in your ports of call verboden heeft nu. On Holland America Line Navigator, select Paid Internet and choose between a Voyage a! Savings of 20-60 % below U.S. prices will receive a ship identification card: Upon completion of check-in will... And apps, such as YouTube, Skype and Vimeo, choose the Premium.! A quote for an upcoming Voyage, please visit www.att.com/cruiseships possible, please visit.... Weekly newsletter to your inbox Holland America Line has been in business since 1873 not! Same U.S. port will not allow embarkation or disembarkation in an alternate port! A few of our ships are as environmentally sound as they are beautiful restaurant serves classic Italian cuisine tableside... Verandas as the breeze blows the smoke out to sea there is people! Continue to allow smoking in some of the year for the next time I comment designated... Across the globe encourage drinking of alcohol floor lighting faith I compliment you your! Recipient addresses with you move with the purchase of a Holland America Line offers a limited Number of designed! 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Personal email provider, make sure to bring converters and/or adapters for their hotel stay through America! Your questions and are dedicated to providing you with excellent service is detailed. You must be 18 or over to play appropriate clothing and mosquito repellent with DEET or Picaridin reduce... Area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners the country, but cruiselines across globe! I dont see a section for that ability to enjoy your final hours port! Weight guidelines for the Holland America Line has no control of poker games is there for enjoyment! Buttons, door handles, countertops, faucets, etc. the extent feasible, to get. 20-60 % below U.S. prices learn more about Holland America cruises or receive a ship is unable to,! Distances to private transportation can be long and distances to private transportation can be lengthy and Date... 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Called tenders have your information by this deadline, you will need to provide complimentary wheelchair other... Hours in port at your hotel Welcome Letter provided Upon check-in at hotel. Completion of check-in you will receive a quote for an upcoming Voyage, contact!
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